Before your Lash Extension Appointment:
- If this is your first time getting lash extensions, we offer complementary patch tests. This must be booked 48 hours before your scheduled lash appointment. Contact our Studio, or book online.
- If this is your first appointment at our Studio, please review and fill out all pre-appointment forms sent by email. Or, arrive 10 minutes early to fill them out in person. The forms can also be reviewed as a PDF at the bottom of this page.
- Please wear no eye makeup to your appointment, just clean lashes. The residue of eye makeup can stop the lash glue from adhering properly.
- Mascara is lash extensions nemesis! If you arrive with full mascara on, the stylist may be obligated to a full removal and new set. So keep it safe, and don't wear mascara.
- Contact lenses must be removed during your appointment. We provide lens cases and solution.
- Feel free to bring any items to your appointment that make you feel more comfortable such as headphones, socks, or a blanket.
- If it is a lash fill, give your lashes a good clean the morning of your appointment with the Lash Cleanser provided to you by your Stylist.
- For lash fills, 40% retention is desired. Less than 40% may be a full set, not a fill. Chat with your stylist to discuss the ideal time for a lash fill based on your specific lash line.
After your Lash Extension Appointment:
- Keep your lashes dry for 24 hours following your appointment. Ask your Stylist for a shower shield if needed.
- Wash your Lashes daily with the Lash Foam Cleanser provided to you by your Stylist. Clean lashes are crucial in keeping your lashes healthy and maintaining good retention.
- Do not use any oil-based makeup removed or moisturizers on the eye area.
- Do not pick, pull or play with your lash extensions.
- Be aware that oil-based products (eyeliner, makeup, oil-based makeup remover, and so on) directly on or near the eyes, will lessen the effectiveness of the bond and can cause pre-mature fallout.
- Do not use an eyelash curler on your extensions, this will damage both your extensions and natural lashes. The extensions never lose their beautiful curl.
- Never use mascara on lash extensions.
- If needed, the use of a lash growth serum such as EyEnvy will be recommended alongside your lash extensions.
- Be mindful with things such as: Tanning, Sauna, Hot Yoga, placing face under direct water, dishwasher steam, smoking, BBQing and hairdryer heat.
- Do realize that lashes are a commitment, we advise scheduling a fill every 2-3 weeks.
- If you experience abnormal fallout within the first 5 days following your appointment, please contact our Studio. We may offer a complimentary fill in this situation.